How to book

Q.The availability calendar is showing that my preferred dates are available. Is this always correct?
A. We always take care to update the availability calendar as soon as we receive a booking form.

Q. What is the change-over day?
A. The change-over day will appear on the price list.

Q. The period I want to book runs into a higher price band so how do I calculate the rent?
A. Calculate the rent on a pro rata basis.

Q. How can I pay?
A. You can either send a UK cheque, pay online with Paypal using any major credit card or pay directly into our bank account from a UK bank or an overseas bank. The information is on the booking form.

Q. How much is the initial deposit?
A. The non-refundable deposit is 30% and the 70% balance will be due two months before your stay.

Q. Can I cancel my booking with you?
A. Not once you have paid the deposit. For this reason we suggest you take out a travel insurance policy.

Q. I have completed the booking form. Does this mean the booking is now safe?
A. The booking is not confirmed until we have received your deposit. However, we will hold this space for you to give you a chance to pay the deposit.

Q. What time will the apartment be available for us?
A. We will have the apartment ready for you by 4 pm. Please understand it takes until then to get the apartment ready.

Q. What happens if we are being collected from the airport earlier?
A. We will take you to the apartment where you can leave your bags. You will then be free to sit on the beach or have lunch until the apartment is ready.

Q. What time should we vacate the apartment?
A. We ask our guests to vacate the apartment by 10:00 am.

Q. How will I find the way to the apartment if we are not being collected from the airport?
A. Once you have paid in full we will send you the full address, clear directions, phone numbers and all the information you will need, including how to access the apartment.

Q. What is the next stage?
A. Just complete the booking form and we will take it from there.

Q. I have completed the booking form but you seem to have not received it?
A. There is a known problem with forms and email sent from AOL or Yahoo in that they can simply disappear. If this happens please send the information as a screen shot or email.


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This page was updated on 1st. June 2016